Welcome to The Mop Bucket!

Call Us: 816-472-5667
812 Armour Road
North Kansas City, MO 64113
 

Customer Service



Shipping & Delivery

We ship via UPS and USPS depending on the item. UPS is not available for PO Boxes.

Local delivery available (limited area).

Privacy & Security

We only share customer information as described below:

 

We will release personal information when its release is appropriate to comply with the law and or enforce or apply our terms and conditions. We will not sell, rent, share, or otherwise disclose personally identifiable information given to us by customers for commercial purposes.


Returns & Replacements

For instore purchases there is a seven day return policy.

For online purchases you may return most new, unopened items sold by The Mop Bucket™ within 30 days of delivery for a full refund. We will pay the return shipping costs if the return is a result of our error. If a new item is returned opened, or  returned as unwanted (i.e., not defective), shipping and handling charges will be borne by the buyer. Items should be returned in their original packaging. Please contact us before sending any items back for return or exchange.

Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error you will receive up to 50% of item's price.

If you receive a faulty item and need to exchange it for the same item, please contact us and request a replacement.


Ordering

We are still working out some kinks in the online process, please bear with us. If you'd like to place an order please call and we'll be glad to help you.


Safety Data Sheet (SDS)

Material Safety Data Sheets are now called Safety Data Sheets and are available upon request via email or fax.


Payment, Pricing & Promotions

We accept Visa, MasterCard, Discover and American Express via the web. Cash, Check or Credit Cards instore. Please note we do not accept PO's for billing purposes unless you are an established charge customer.



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